Privacy Policy

Effective Date: 2nd September 2024

D5 Safety Solutions ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using this website. We may update this policy from time to time, so please check this page periodically to ensure that you are happy with any changes.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, job title, contact information including email address.
• Demographic Information: Postcode, preferences, and interests.
• Other Information: Relevant to customer surveys and/or offers.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have explicitly provided your consent for specific purposes.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legal Obligation: To comply with legal obligations.
• Legitimate Interests: Where it is necessary for our legitimate interests and your rights do not override those interests.

3. How We Use Your Information

We use the information we gather for:

• Internal Record Keeping: To improve our products and services.
• Marketing Communications: To send you promotional emails about new products, special offers, or other information you may find interesting. You may opt-out at any time.
• Market Research: To contact you for market research purposes by email, phone, fax, or mail.
• Website Customization: To customize the website according to your interests.

4. Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Cookies

Our website currently does not use cookies. If this changes, we will update this policy and notify you accordingly.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You may request details of personal information which we hold about you.
• Rectification: If you believe any information we are holding on you is incorrect or incomplete, please contact us to correct it.
• Erasure: You have the right to request the deletion of your personal data, where applicable.
• Restriction: You may request to restrict the processing of your personal data in certain circumstances.
• Data Portability: You can request that we transfer your personal data to another organization.
• Objection: You have the right to object to the processing of your data where we rely on legitimate interests.

7. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by:

• Indicating your preferences when asked to fill in a form on the website.
• Contacting us via email at info@d5safetysolutions.co.uk if you wish to withdraw your consent or change your marketing preferences.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

8. Complaints

If you are unhappy with how your personal data is processed, you have the right to lodge a complaint with the supervisory authority for data protection in your country. In the UK, this is the Information Commissioner's Office (ICO):

• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
• Phone: 0303 123 1113 (local rate)

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at info@d5safetysolutions.co.uk